My AC unit stopped cooling last evening although the unit was still running. I called Brett @ 8:30 this morning and spoke to Colleen who was cheerful, courteous, and professional. Less than 3 hours later I had the good fortune to meet Jason. He was extremely knowledgeable as well as friendly, efficient, and professional. He had my system up & running in no time and explained to me in detail exactly what was repaired and replaced. I believe the pricing was very fair. I highly recommend Brett AC!!!!! Kudos to Colleen & Jason. They are the best.
J P Brett & Sons is very very responsive – they always pick up their phone and they quickly dispatch a person to either give a quote or do a repair. We are very impressed with their responsiveness – fixed our AC within 2 hours from time we called to completion of repair (failed capacitor). And later when we questioned why the part cost was not covered under warranty, they followed up very well and made good on warranty (same day!). Kudos to Colleen and Carlos in service dept.
Brett installed our system 3 years ago. It has worked well. During an annual system check they noticed an opportunity to improve on the original install of the plenum (where unit attaches to blower). Brett sent out a 16 years veteran to make this change. They have been prompt on answering any calls. Thanks to Devon (install manager) for your proactive actions. I wish all companies operated with this level of customer service.
We have used JP Brett since we moved into our home about 4 years ago. Every technician that has come to service our unit has been personable and professional. We bought a new system this past summer from JP Brett and could not be more pleased. Joey just gave us our complimentary service on the new unit…Thanks Joey for taking such good care of us!!
Our Brett AC technician was one of the best we have ever had over the 20 years we have been with this Company. His name is Jamie and explained everything he was doing, had no surprises (like some AC. Companies do) he was courteous, resourceful and a pleasure to have working on our AC unit. Five Star Service
Brett And Sons has been serving My air-conditioner for several years now. This air-conditioner was put in the year this condo was built in 2004. They have been honest and knowledgeable as the system still runs great. Thank you to all the technicians, you have all been superstars